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Software Help

Advantos Systems, Inc. is much more than a software company. With the objective of providing automated solutions that maximize efficiency and profitability, they strongly believe that a " sale " is a relationship. In this regard, the purchase or lease of the software is just the beginning. Their client services encompass email support, telephone assistance, training, data conversion and on-site implementation services. These services include:

On-Line Help

The DataTrust Enterprise application has on-line help for users to get simple answers to specific questions while using the application. This help is designed for users and will answer such questions as: what data is entered in what field. User help is one of three kinds of help available to DataTrust users.

Administrative Manual Help

Advantos Systems maintains an administrative manual for DataTrust Enterprise system administrators. This support can be accessed at any time, day or night. This manual is designed to answer more general questions regarding how to accomplish a particular process, consisting of more than one step.

DataTrust Technical Support

Advantos systems offers different levels of technical support to their clients. This support includes an annual support contract, email and telephone support, and on-site training and support. Their support staff has a combination of accounting and property management backgrounds combined with extensive product and technical training. Client services are a critical component of the products they deliver.

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