Client Center |
Software Help |
Advantos Systems,
Inc. is much more than a software company. With the objective
of providing automated solutions that maximize efficiency
and profitability, they strongly believe that a " sale
" is a relationship. In this regard, the purchase or
lease of the software is just the beginning. Their client
services encompass email support, telephone assistance, training,
data conversion and on-site implementation services. These
services include:
|
| On-Line Help |
The DataTrust Enterprise
application has on-line help
for users to get simple answers to specific questions while
using the application. This help is designed for users and
will answer such questions as: what data is entered in what
field. User help is one of three kinds of help available to
DataTrust users.
|
| Administrative
Manual Help |
Advantos Systems maintains an
administrative manual for DataTrust
Enterprise system administrators. This support can be accessed
at any time, day or night. This manual is designed to answer
more general questions regarding how to accomplish a particular
process, consisting of more than one step.
|
| DataTrust Technical
Support |
Advantos systems
offers different levels of technical
support to their clients. This support includes an annual
support contract, email and telephone support, and on-site
training and support. Their support staff has a combination
of accounting and property management backgrounds combined
with extensive product and technical training. Client services
are a critical component of the products they deliver. |
