Advantos Systems, Inc. is much more than a software company. With the objective of providing automated solutions
that maximize efficiency and profitability, they strongly believe that a "sale" is a relationship. In this regard,
the purchase or lease of the software is just the beginning. Their client services encompass email support, telephone
assistance, training, data conversion and on-site implementation services.
On-Line Help |
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The Advantos Enterprise application has on-line help for
users to get simple answers to specific questions while using the application. This help is designed for users
and will answer such questions as: what data is entered in what field. User help is one of three kinds of help
available to DataTrust users.
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| Administrative Manual Help |
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Advantos Systems maintains an administrative manual for Advantos
Enterprise system administrators. This support can be accessed at any time, day or night. This manual is designed
to answer more general questions regarding how to accomplish a particular process, consisting of more than one step.
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| Technical Support |
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Advantos systems offers different levels of technical support to
their clients. This support includes an annual support contract, email and telephone support, and on-site training
and support. Their support staff has a combination of accounting and property management backgrounds combined with
extensive product and technical training. Client services are a critical component of the products they deliver.
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